The changing patterns of modern management have left many HR professionals without the time and resources necessary to meet the demands of co-ordinating expatriate and domestic activities. As a cost-effective alternative to employing additional full-time support, ICC provides specialist administrative, immigration and consultancy expertise to facilitate these appointments.

An experienced and dedicated ICC account manager co-ordinates and supervises all aspects of each employee’s move to ensure consistent delivery of services from a central point.

ICC provides both partial and complete assignment management and examples of services provided, tailored to individual company requirements, are listed below. The ICC Account manager is the first point of contact and through this central point, will arrange:

Immigration International shipping, domestic removal and insurances Furniture hire Driver training course Interim accommodation Travel Interim car hire Lease endorsement Homefinding/settling in services Education programs Intercultural services to cover Australia and overseas Medical Insurance Co-ordination of tax briefing Provision to each employee of an ICC 24 hour emergency contact Meetings with company HR personnel Cost Tracking Database Management Payment of Invoices Reporting Employee monitoring for the term of the assignment

The ICC Account Manager understands and works within your Company’s policy and is available to answer employees’ policy and general queries.

ICC works with third party suppliers who are contracted to your Company or source appropriate service providers to supply the required service.

The payment of invoices is tailored to each company’s requirements. In the main, invoices are checked and entered into a database. The invoice is paid either by the Company or ICC.

Monthly, quarterly, annual and adhoc reports typically include business unit costs, employee moves, visa termination dates, lease termination dates, medical insurance cover, employee disputes, KPI reviews.